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Frequently Asked  Questions

Are your perfumes Vegan and cruelty-free?

Yes, our perfumes are totally Vegan and cruelty-free.

How long will it take for me to receive my order?

Your order will be with you within 3 to 5 working days.

How long does it take you to despatch an order?

we aim to despatch your order within 1 to 2 working days.

Do I have to sign for my order?

No, we send our perfumes in a bubble envelope and the Royal Mail should post it through your door without knocking.

Which Carrier do you use to deliver your perfumes?

We currently only use Royal Mail to deliver all of our orders.

Are your perfumes really hand-poured?

Yes, every customer gets their perfume order hand-poured.

Are your perfumes alcohol-free?

Yes, they are free from alcohol.

Are your perfumes Paraben-free?

Yes, our perfumes are Paraben-free

Where should I apply my perfume oil?

Please apply your perfume oil on your pulse points (e.g. wrists, inner elbow, under your neck.) Please do not apply on your clothes, or on broken skin.

Do you only ship within the UK?

Yes, for the moment we only ship within the UK.

My order has arrived damaged. What do I do?

If this has happened, we are really sorry for the inconvenience caused. Please take a picture of the item and email us. We will look to send you out a replacement as soon as possible.

I would like a refund on my order. What do I do?

We are sorry if this is the case. Due to hygiene reasons, we can only refund you if the perfume has not been applied to your skin already. You would have to send your unused perfume back to our warehouse. You would also need to pay for shipping to return your order.

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